A vacancy exists for a Postilion Office Support Engineer within the VAS and Card division, EasyPay, in Cape Town.
Key Responsibilities include, but are not limited to:
- Production environment, support, upgrade, and security.
- Setup and configure Disaster recovery.
- Ensure periodic tests are executed at the DR site.
- Ensure that failover procedures are documented and kept up to date.
- Ensure that communication channels are established with all clients at a technical level.
- Ensure feedback is given to both management and clients.
- Ensure change management is adhered to.
- Ensure adequate testing has taken place before implementing new systems or changes to existing systems.
- Ensure all technical documentation is current and freely available.
- Ensure all process are documented.
- Test any new system released/upgrades from development.
- Ensure that a testing schedule and procedure is available.
- Setup and maintain Production systems.
- Database management.
- Identify issues/problems and assess the severity of the problem and take corrective action.
- Determine appropriate approach to solving problems.
- Develops plans for implementing solutions.
- Setup and configure ACI products.
In order to be considered for this position, the following requirements must be met:
- Matric / Grade 12 qualification.
- Completion of relevant IT Technical Course.
- Business analyst skills is advantageous.
- 2 years’ related experience.
Technical Competencies:
- Knowledge of MSSQL and MySQL.
- Linux knowledge and experience.
- AWS cloud experience.
- Python and shell/Dos scripting.
- High level knowledge in ACI Postilion suite of products (Realtime Framework, Office, Config-Server, eSocket.POS)
Behavioural Competencies:
- Be able to write documentation for all created processes.
- Be able to write disaster recovery documentation, cutover processes.
- Have strong problem-solving skills.
- Have dedication and perseverance.
- Must be able to work well under pressure.
- Setup and Configure ACI products.
To apply for this position, include a 2–3-page CV, specifying the position you are applying for, for the attention of Megan Lombard at megan.lombard@kazang.com
