EasyPay – Postilion Office Support Engineer

A vacancy exists for a Postilion Office Support Engineer within the VAS and Card division, EasyPay, in Cape Town.  

Key Responsibilities include, but are not limited to: 

  • Production environment, support, upgrade, and security.
  • Setup and configure Disaster recovery.
  • Ensure periodic tests are executed at the DR site. 
  • Ensure that failover procedures are documented and kept up to date.
  • Ensure that communication channels are established with all clients at a technical level.
  • Ensure feedback is given to both management and clients. 
  • Ensure change management is adhered to. 
  • Ensure adequate testing has taken place before implementing new systems or changes to existing systems. 
  • Ensure all technical documentation is current and freely available. 
  • Ensure all process are documented. 
  • Test any new system released/upgrades from development.
  • Ensure that a testing schedule and procedure is available. 
  • Setup and maintain Production systems. 
  • Database management.
  • Identify issues/problems and assess the severity of the problem and take corrective action.
  • Determine appropriate approach to solving problems.
  • Develops plans for implementing solutions. 
  • Setup and configure ACI products.

In order to be considered for this position, the following requirements must be met:

  • Matric / Grade 12 qualification.
  • Completion of relevant IT Technical Course.
  • Business analyst skills is advantageous. 
  • 2 years’ related experience.

Technical Competencies:

  • Knowledge of MSSQL and MySQL. 
  • Linux knowledge and experience. 
  • AWS cloud experience. 
  • Python and shell/Dos scripting. 
  • High level knowledge in ACI Postilion suite of products (Realtime Framework, Office, Config-Server, eSocket.POS)

Behavioural Competencies: 

  • Be able to write documentation for all created processes.
  • Be able to write disaster recovery documentation, cutover processes. 
  • Have strong problem-solving skills.
  • Have dedication and perseverance. 
  • Must be able to work well under pressure.
  • Setup and Configure ACI products.

To apply for this position, include a 2–3-page CV, specifying the position you are applying for, for the attention of Megan Lombard at megan.lombard@kazang.com