International Country Administrator



A vacancy exists for an International Country Administrator within Kazang – Micro Merchant Division, in Century City, Cape Town.

The International Administrator reports to the International Administration Manager and is responsible for the day-to-day running of Kazang Operations outside of South Africa. This includes financial, operations and sales-related duties.

Key Responsibilities:

  • Voucher Stock Management
    • Ordering and loading of vouchers for Namibia and Botswana (including rebate orders)
    • Liaising with international suppliers and the Finance Department related to Voucher Stock.
    • Running stock recon reports.
    • Processing of Goods Received vouchers.
  • SMS Vending Management: (Namibia)
    • Managing SMS vendor debit orders.
    • Managing SMS credit for direct-to-consumer SMS business.
    • Running monthly reports for SMS credits loaded and month-end cost of sales reporting.

Contracts:

  • Working closely with the in-country staff
    • Ensure that all Vendor contracts are received and processed before month-end.
    • Check that all contracts are captured on CR and check contract ticket fields match CR and contracts
    • Reconcile contracts with the Finance department and Device Activity Report.
    • Reconcile device payments with Contracts.
  • Sales and Customer Support
    • Working on standby shifts to deal with Client Queries and working closely with in-country support teams.
    • Deal with 3rd party escalations i.e., DSTV payments, electricity tokens, reversals etc.
    • Dealing with suppliers and internal departments to resolve client queries.
  • General
    • Reporting and Statistics as required.
    • Monitoring of overall operational processes for the Namibia and Botswana business.

In order to be considered for the position, the following requirements must be met:

  • Minimum requirement is a Matric Certificate.
  • A general B-Com degree will be advantageous.
  • Previous experience in Finance or Customer Relations Management is required.

Administration/ Technical Skills:

  • Sound ability to work within a computerised administrative environment.
  • Sound Computer literacy: able to work with a word processor, spreadsheets, and use the internet.
  • Critical administrative skills include good organisational and planning skills as well as problem-solving and time-management skills. 
  • Attention to detail is necessary as well as the ability to manage multiple demands.
  • Sound numeric skills.
  • Sound communication skills in English (both verbal and written). The ability to communicate in another official language will be an advantage.