A vacancy exists for a Content Writer within the Micro Merchant Division – Operations, in Century City, Cape Town.
The Content Writer will be responsible for creating clear, concise, and engaging training materials, including manuals, guides, procedures, presentations, and e-learning content.
To be successful in this position you will need to have a strong understanding of instructional design principles excellent writing skills, and the ability to translate complex concepts into easy-to-understand materials.
Key Responsibilities include, but are not limited to:
- Collaborate with subject matter experts (SMEs) and stakeholders to gather content requirements and learning objectives.
- Design, develop, and update training materials in various formats, including written documents, presentations, and multimedia presentations.
- Assist with the implementation and add content to the LMS (Learning Management System)
- Write clear, concise, and engaging content that effectively communicates key concepts, procedures, and best practices.
- Organize information logically and structure training materials in a user-friendly format for optimal learning outcomes.
- Ensure accuracy, consistency, and adherence to brand guidelines in all training materials.
- Incorporate interactive elements, such as quizzes, exercises, and case studies, to reinforce learning objectives and promote active engagement.
- Review and revise existing training materials based on feedback, updates, or changes in requirements.
In order to be considered for this position, the following requirements must be met:
- Matric/Grade 12.
- A tertiary qualification in Copywriting or any relevant Qualification.
- Experience in Content Writing or a similar role.
Technical Competencies:
- Computer literacy – MS Office Suite (including Word, Excel, PowerPoint, and SharePoint).
Behavioural Competencies:
- Excellent verbal and written communication skills.
- Excellent interpersonal skills.
- Ability to identify gaps in skills.
- Knowledge of various teaching methods.
- Initiative.
- Excellent Organisational skills.
